The BullsEye Story
BullsEye Telecom Inc., is a unique business solutions provider offering
innovative products and services for all of your telecommunications needs.
Headquartered in Oak Park, Michigan, BullsEye has been servicing both multi and
single location customers with national coverage for over a decade. What sets us
apart in the industry is our expertise in solutions development and our
extraordinary customer service.
A privately held company created in 1999 by a group of telecom industry
veterans, BullsEye Telecom is a highly responsive organization focused on our customers.
As a critical component to this philosophy, we are focused on three key elements
that equal the BullsEye Experience:
Expertise
Excellence
Effectiveness
“We formed BullsEye Telecom ten years ago to offer a better way for businesses to
manage their important communications needs. Since that time, we’ve been helping
organizations revolutionize their productivity, their effectiveness and their
bottom lines.” – Bill Oberlin, CEO
Innovative Products & Services
BullsEye Telecom offers a wide-range of effective, customized communications
solutions based on the customer’s individual needs. More specifically, we
provide the following products and services:
Voice
Data
T1
DSL
PRI
VoIP
Consolidated Invoicing
Expense Management
BullsEye Telecom remains a financially solid company with no long-term debt
through common sense management. Unlike other telecommunications providers, we
have never filed for bankruptcy and have been cash flow positive since 2002 – an
impressive milestone by any industry standard.
As a privately held company, we have had independent auditors review and certify
our financial statements for each year of business without qualification. Our
auditors provide an annual report and recommendations to our Board of Directors.
With BullsEye Telecom, you can be certain that you are partnering with an
organization that is focused on long-term growth and stability.
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BullsEye Telecom Inc. has enjoyed tremendous growth in its decade-long history.
In 2005, we were named the 82nd Fastest Growing Privately Held Company on the
Inc. 500 list. From December 2001 through September 2007, we experienced a
phenomenal 1200% growth rate in revenue. This expansion translates to further
strength, market penetration and continued growth for BullsEye. It is a
reflection of the many satisfied customers we have helped by fulfilling their
mission-critical communications needs.
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Customer-Focused
BullsEye is focused and committed to customer satisfaction. One of the key
reasons organizations select BullsEye Telecom as their communications solutions
provider is the consistent delivery of superior service levels. As part of the
BullsEye Experience our customers receive:
Customized, consultative solutions
Nationwide coverage
Dedicated account management by our highly skilled and trained team of experts
Consolidated billing for all locations
One point of contact to ensure effective communications
Regular, proactive account review for optimum solutions and savings
Fast, accurate project management and implementation
Responsive technical service and repair
Convenient issues reporting
Simple and quick account changes
A business partner who truly understands and cares about your communications
needs
Company Management
BullsEye Telecom’s dedication to Expertise, Excellence, Effectiveness and our
commitment to our mission statement, values and guiding principles are clearly
reflected in our company leadership. Throughout the entire organization, BullsEye
Telecom employees understand the importance of what we do every single day for
our customers. This knowledge comes from a “lead by example” philosophy that the
management of BullsEye Telecom continually integrates into all aspects of our business.
Customers expect the best leadership for their organizations and they should be
able to expect the same from their business solutions providers. That is why the
executive management team at BullsEye Telecom consists of talented,
forward-thinking industry veterans with expertise in each of their respective
areas of business. You can be certain that your critical communications are
our number one priority when you select BullsEye Telecom as your provider of
choice.
Our management approach includes many basic “golden rule” tenets, such as:
Lead by example
Respect and dignity for customers, employees and community
Focus on customer satisfaction
Engage in responsible, ethical and honorable business practices
Communicate goals and plans for achievement
Improve continuously to provide customers with the best solutions
Recognize accomplishments
Empower customers and employees
Respond quickly and intelligently
For more information on BullsEye Telecom leadership, please see our
Executive Bios.
At BullsEye Telecom, we understand that every solution we offer must be
innovative, convenient and proactive to help our customers achieve their
organizational goals. That is why we’ve designed all of our products and
services to include effective online account management tools to empower our
customers.
To ensure our customers work smarter, we have built in many tools and
efficiencies into our comprehensive solutions. Our customer support is a
cornerstone of BullsEye Telecom’s offerings and includes:
Easy-to-analyze tracking and trending reports for solid management decision-making
Consolidated billing, saving you time, effort, costs with real bottom line impact
Expense management to stop waste and improve productivity
We offer online self-service capability so you can manage your communications on
your terms – any time, any place, YOUR way.
Company Mission, Values & Principles
Mission Statement:
At BullsEye Telecom, we help our customers serve their customers:
With reliable, high value communications choices
From a single source
Everywhere across the United States
Values & Principles:
We respond to and resolve customer needs
We develop products and services that customers want
We act with respect toward customers and fellow employees
We give back to our communities
We consider integrity and profitability to be equally important
Social Responsibility
BullsEye Telecom strongly believes in and encourages corporate social
responsibility. We know that when society prospers, we all prosper. We have
built into our regular business operations social responsibility initiatives to
support the community. This includes ongoing support for a variety of charitable
organizations that target important issues such as homelessness, hunger and many
others.
BullsEye Telecom makes conscientious efforts to “go green” on a regular basis.
This includes recycling practices and encouraging our customers to use our
online billing as an alternative to traditional, paper billing methods.