BullsEye Customer Service

BullsEye Telecom is the expert in business communications solutions and customer service. We hear from our valued customers again and again that they receive outstanding service with BullsEye Telecom.

”The best part about working with BullsEye is that I can count on them.” – Hartman & Tyner

As a BullsEye customer, your organization will receive this same professional dedication. Our commitment to service is one of the key distinctions between us and other providers. At the core of our service excellence is our highly skilled, well-trained team of customer service representatives.

At every step, BullsEye provides excellent service. Real service. Imagine, one toll free number connects you with a world class team for all of your locations and services, including a dedicated repair team for optimal service.

Over 99.4% of calls into Customer Service Department are promptly answered by a real person in 30 seconds or less. Our U.S.-based customer service is available by phone and online, 24 hours a day, 7 days a week. BullsEye constantly monitors and measures our performance to ensure service quality, response time and accuracy. Whether you have a problem or a question, we’ll be there for you ready to help!

We offer a host of online tools to help you manage your service issues effectively and efficiently. These tools include:

My BullsEye Account (MBA) – Our powerful, secure account management tool that allows you to perform a variety of tasks online, 24 hours a day, 7 days a week. This includes:

      Pay your bill
      Create reports
      Read your invoices
      Retrieve your call detail records
      View your account services and sub-accounts
      Manage your telecomunications service features
      Report service trouble
      Request service additions, changes or deletions

Online Service Center – With BullsEye’s streamlined Online Service Center process, your service problems can be quickly and accurately logged for quick and efficient resolution. This valuable tool guides you through the process so that it’s easy to understand and simple to use.

ROE Status - Track your order status online with our Remote Order Entry Status tool. You can monitor your progress and plan for your order completion and new lines of service.

VoIP Portal – Manage you VoIP solution with our online tool. You can manage your call features, make calls directly from your desktop, use our advanced call control and make changes in real time.

Customer Referrals – if you’re happy with our service, why not share the good news? With our easy to use customer referral tool, you’ll be able to pass along information on other companies that you think can benefit from partnering with BullsEye Telecom. Plus, you’ll be rewarded for your efforts with our value added referral program.

Experience BullsEye Telecom’s service excellence for yourself - contact us at
1-877-GET-BULL or click here.