BullsEye Enhanced Products
In addition to a wide range of Voice, Data, VoIP and PRI offerings, BullsEye Telecom provides you with additional products to enhance your business communications. These valuable enhancements include:
Amplify(sm) - Virtual Receptionist
Virtual Number
Auto Attendant
Audio Conferencing
Web Conferencing
SureLine -- Wire Maintenance
Read on to learn more about these great BullsEye Telecom products and what they can do for your business.
"The very best part about working with you is one point of contact."
– Cooper & Company
Virtual Number
Now you can have a local presence anywhere in the domestic U.S., no matter the size or physical
location of your business. BullsEye Telecom’s Virtual Number service can direct your customer calls
to a predefined list of numbers including cell phones or voicemail – anywhere at anytime.
A Virtual Number is a telephone number that is not directly associated with a physical phone line
and can provide your company with several unique, flexible communication solutions.
Stay in touch with your customers - virtually.
Imagine having business cards with Chicago, San Francisco, Miami and Detroit office numbers. For a
low monthly charge, clients nationwide can reach you without calling long distance. You get the local
presence without the expensive overhead. Add BullsEye’s Virtual Number to our traditional phone or
VoIP service and you have a powerful communications solution at your fingertips.
You design the plan that works best for your business.
Disaster Recovery: Change the path of your main telephone number remotely! Place a call into
BullsEye Customer Service and within minutes your number can be set up to ring at your warehouse,
your cell phone or even at your own home. Because your Virtual Number is not tied to a physical
location, you can forward it anywhere at anytime.
Simultaneous Ring: Drastically improve your customer responsiveness with BullsEye’s Virtual
Number solution. Simultaneously ring a list of up to 10 phone numbers; the calls will ring at
all of the phone numbers listed. The first person to pick up the call stops all of the other phones
from ringing. Calls will ring your list of numbers at the same time instead of hunting line by line,
ensuring you have “live” coverage by anyone available to take a call. Now you can improve your customer
wait times with out adding more resources.
To learn more about the valuable flexibility of BullsEye Telecom’s Virtual Number Service,
contact us today at 1-877-GET-BULL or click here.
Amplify(sm) – Virtual Receptionist
BullsEye Amplify is a Virtual Receptionist that deploys a world-class communications solution without the
expensive up front costs, management or maintenance headaches.
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With BullsEye Amplify, you can have professional answering resources with a valuable disaster recovery
plan for your critical business communications. Utilizing Amplify, you can re-route your calls on the
fly and never miss a beat. Or a call. Or an opportunity to grow your business.
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BullsEye Amplify gives you:
Service: Help your customers by providing a seamless, customer friendly experience: a
professional greeting, 24/7 customer self-service and satisfied customers. No more waiting on hold
for the “Next Available Operator”.
Efficiency: Automatically capture relevant information from your callers by directing
customers to the appropriate person. Get your customer to your Customer Service department on the first ring.
Productivity: Allocate your people toward the profitable components of your
business. Are 50% of your calls for store hours and directions? Let the Virtual Receptionist
give your customers automated information and have your staff focus on your core business.
Convenience: We provide you with easy-to-use, online tools to manage the BullsEye
Amplify solution – remotely and in real time. Want your Service calls to reach your Service
Department on their mobile phones? Or at another store location? How about at your house on
the beach? Manage your call routing with access to online tools through any Internet connection.
Disaster Recovery: Unfortunately, emergencies of all sizes can happen in business.
Power outages, cut phone lines, and far worse can cripple an organization’s communications.
With Amplify, you’ll be able to re-route your calls to another number on the fly and you can
remotely access all of your calls so that you never lose any of your communications. Save
time, money and most importantly, your customer relationships.
Affordability: BullsEye Amplify is a fully hosted solution. You don’t pay for
hardware, software or maintenance on an easily out-of-dated system.
Support: Amplify is flexible and dynamic to meet your business growth needs
and can be quickly deployed to your new location(s).
Sign up today for BullsEye Telecom’s Amplify solution. Contact us today at 1-877-GET-BULL or click here.
Auto Attendant
BullsEye Telecom’s Auto Attendant solution expands your operational hours to 24 hours a day, seven days a week, without adding staffing or facility costs. A network-based interactive voice response (IVR) service, BullsEye’s Auto Attendant can automate your existing inbound call processing without the cost of any additional hardware or software.
Auto-Attendant gives you the power to:
Route inbound calls to a person or department using touch-tone inputs
Direct calls from a single source to multiple locations
Present a professional and efficient interface to your customer
Eliminate routine, repetitive, and costly tasks for employees
Customize after-hours call routing options
Greet callers with pre-recorded voice messages
Decide when to send your callers to live personnel
Offering flexibility, BullsEye’s Auto Attendant allows you to customize your
greeting in order to meet your dynamic needs and best serve your callers.
If you’re interested in eliminating inefficiencies, improving your customer
responsiveness and enhancing your business communications, contact BullsEye
Telecom today to learn more about our premier Auto Attendant solution. Call
1-877-GET-BULL or click here.
Audio and Web Conferencing
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BullsEye Telecom’s Audio and Web Conferencing is a high quality conferencing service
available 24 hours a day, seven days a week and
is designed for frequent, regular or last minute meetings.
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Our Web Conferencing is extremely user-friendly. Whenever you want to meet, simply
log into our conferencing website or place a quick call to BullsEye Telecom’s
Conferencing Department.
BullsEye’s Web Conferencing gives you the freedom to:
Conduct meetings anywhere, anytime
Provide immediate updates on new and important business information
Achieve immediate savings through reduced travel expenses
Make it an even more powerful communication tool…combine the web-based service
with BullsEye Telecom’s reservationless or event-based Audio Conferencing
Get connected quickly by simply clicking on a unique web conference link
established for each web conference event
Count on on-demand conferencing anytime without the need to make a reservation
or rely on an operator for audio conferencing
Utilize valuable and convenient features, including:
Post Conference Summary
Recoding w/Playback, CD or ZIP files
Transcription
Low, per minute rate for Web Conferencing for up to a max of 3,000 participants
Low per minute rate for always on, immediate audio conferencing for up to a maximum of
125 participants. There is a low $7.50 minimum per conference.
If you would like to learn more about BullsEye Telecom’s Audio and Web Conferencing
or Operator-assisted events, contact us today at 1-877-GET-BULL or click here.
SureLine™
You expect quality and reliability from your telephone service provider. However, if you
encounter problems with your lines related to your inside wiring, you should know the
cost of an on-site visit by a repair technician can be hundreds of dollars in labor,
time and materials.
BullsEye Telecom’s SureLine™ wire maintenance solution covers diagnosis and repair
of problems found on a single access line, up to and including the telephone jack.
This valuable “insurance policy” can save you considerable time, frustration and
money associated with fixing these types of problems with an independent wiring vendor.
SureLine gives you confidence with:
Existing telephone line repair.
Repair of existing wall jacks.
No dispatch fees if the problem is your inside wiring.
Order and dispatch response
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Upon receipt of a completed SureLine order through the BullsEye Telecom,
response to service requests will be handled with an on site visit during
business hours by a technician within 24 hours.
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Protect your valuable communications by adding SureLine to your BullsEye Telecom solution. Contact us today at
1-877-GET-BULL or click here.