BullsEye Reporting
BullsEye Telecom provides a variety of reports to ensure that you have the information you need
to clearly and quickly identify all of the costs associated with your telecommunications services.
Reporting is available from the top corporate level account to each individual region or district. We
offer summary reporting, or more specific call-by-call detail. Best of all, you can meet your
exact individual needs with our customized reports.
"I love what BullsEye has given us, which is virtually all of our phones under one bill with online review."
– Cooper & Company
Our reporting services include the following important information:
Billing Reports
Summary By Account - This report provides an at-a-glance look at your total expenses for all of
your locations. Details total charges for:
Summary By Line Detail - Includes the same information in the Summary By Account report, except this
report details these charges by location and by line.
Exception Reports
Invoice Exception Reports
Current Month Charges (Top Billing Locations) - This report will provide your
top locations in terms of the total current month charges for each location. Customer selects
number of top 5%, 10%, 15% or 20% of charges.
Charges Greater than Previous Month(s) - This report compares each location’s
current invoice total to 1, 3, 6 or 12 months prior. It also lists the locations with a current
invoice that is a percentage higher than the requested month. Customer selects number of 5%, 10%, 15% or 20%.
Pay-Per-Use Reporting – This report identifies accounts that have more than $5, $10
or $15 in “per use” type charges like automatic call back and directory assistance.
Traffic Exception Reports
Top Number of Local, Toll and Long Distance Calls by Duration - This report lists a specified number
of the longest calls in each category. Customer selects number of 100, 500 or 1000 calls.
Top Number of Calls by Cost - This reports lists a specified number of the highest cost calls for
toll and long distance. Customer selects number of 100, 500 or 1000 calls.
Customer Service Report
Lines and Locations - This report provides a monthly or quarterly summary of:
Current lines and active locations
Summary of activated and deactivated lines
Online Service Center Reports - This report provides a monthly or quarterly summary of:
Summary of service tickets opened by top ten issue codes
Percentage of service tickets by lines and locations
Detail of service tickets opened by location, issue code and result
Account Management Reports
Voice Service Detail Reports - Provides detailed service address information
and the working telephone numbers (WTNs) associated with each service location.
Call Management Feature Report - Details call management features associated
with each line at each location.
Invoice Call Summary Report - Provides the number of calls and minute duration
of those calls by call type (local, toll, LD, feature access etc.).
BullsEye Telecom empowers you with knowledge to make sound management
decisions.
If you’d like to learn more about how BullsEye Telecom can provide you with innovative business
communications solutions, including comprehensive reporting, contact us today at 1-877-GET-BULL or
click here.