Hosted Auto-Attendant
Professional Receptionist Without the Overhead
You don’t need a dedicated employee just to answer your calls. Amplify hosted auto-attendant answers and processes all incoming calls to your business. Route your calls to any number within the domestic United States and immediately enjoy improved control and greater efficiency.
Want to expand operations hours to 24/7 without adding staffing or facility costs? Let Amplify do the work for you. All your inbound calls will be handled within the BullsEye Telecom cloud to provide network and geographic redundancy as well as ensure all quality and business continuity.
Benefits
- Significantly reduce your communications expenses
- Give your business “big-business” presence by professional and efficient interface with your customers
- Increase overall productivity and do more without increasing staff or overhead
- Save time by routing calls in a rapid and accurate manner
- Improve service levels by ensuring more efficient live call coverage by the first available employee
- Never let a call go unanswered when you redirect calls to any landline or wireless number
- Consolidate and unify your multiple locations and achieve standardized communications, greeting messages, etc. for all your locations
- Capture market intelligence and drive marketing demand by recording call processing information and call queue activity
- Put your business continuity plan in place and reroute calls in real time in the event of an emergency
- Custom business-hours and after-hours greetings; for example, marketing messages, company directory, store hours and directions, FAQs, etc.
- Customers can record messages independently or upload professional prerecorded messages
- Dial-by-name company directory
- Find-Me/Follow-Me allows you to manage your business from the road with a phone number that follows you wherever you travel
- Simultaneous Ring forwards calls to 10 different numbers (landline and wireless) at the same time, ensuring live coverage by the first available employee
- Change features/options and reroute calls in real time via the Amplify/digital voice online portal
